How much work will you do?
The quantity of the work we do is largely dictated by your ad spend budget and your account manager's judgement. Too much optimisation in a Google Ads account can be detrimental so we aim to strike a balance of making effective optimisations as often as we deem necessary while ensuring we have sufficient data to inform our optimisation decisions.
There may be periods of several days up to a few weeks between optimisations or it may happen most days - we will make that determination based on the available data in your account, the need for more data or based on the expert judgement of your account manager.
It is also worth remembering that the changes in your account are the product of our analysis. Just because you may at times only see a few changes on a given day/week/month, often, hours of analysis have been performed before these changes are implemented.
If you have any questions about your campaigns, please contact your account manager.
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When will I get my Monthly Report?
You will receive your first monthly report on or around your billing date after the first full calendar month. For example: You sign up for our service on the 14th of May. Your first full calendar month is June and you'll receive a report for the ...
I've signed up, what's next?
After signing your contract we will be in touch to collect your payment details. Usually, you will receive an email within a few minutes of signing requesting you enter your billing details. Once your payment has cleared, we will start work within ...
My account manager is on holiday, who is looking after my account?
We believe it's in both our client's and employees' interest to take time out and be well-rested. This means that on occasion your account manager may be away from work and therefore unavailable. In this case, your campaigns will still be monitored ...
When can I expect to see "results"?
We advise ALL of our clients at the proposal stage to give us 3-6 months to start generating improved results. There are many factors that contribute to how quickly results will show and these include (but are not limited to): Your budget How long ...
Can I change my Google Ads budget?
Of course! You can change your Google Ads budget at any time. However, if you go over the threshold stated in your contract we may need to discuss with you additional fees to cover the extra work to manage more advertising spend.