How do I change my payment details?
To change your payment details, simply email
accounts@dpom.co.uk and request a change. We will then reply with a payment form to add your new billing details. Please ensure any changes to your billing details are made before your next payment is due.
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What payment methods do you accept?
All payments are via recurring debit or credit card or direct debit. We do not accept BACS, CHAPS, Faster Payments, Cheques or Crypto Currency.
How do I cancel?
To cancel your services, firstly check your contract terms and conditions. Usually, the following cancellation criteria applies: To cancel, email cancellations@dpom.co.uk and provide 31 days notice to cancel. You will receive an initial auto-reply ...
Can I pause my contact/payments?
We don't include a provision to pause your payments in our contract. Instead, you will need to cancel our services, see: How do I cancel? You will still be required to provide 31 days notice however, provided your payments are up to date, we may me ...